Learning and applying lean management principles can help international offices improve processes, save money, and create a better experience for students.
A conversation with NAFSA’s director of public policy about what the international education community might expect from the Biden presidency—and where to look for signs of hope.
A case study in managing risk at the University of Massachusetts-Amherst, where existing structures helped the international office navigate the pandemic—and provide new flexibility going forward.
A conversation with a psychologist gives insight into why it is difficult to plan during times of uncertainty, the importance of acknowledging progress, and what happens when leaders fail to communicate well with their staff.