International Enrollment Management

Admission and Placement of International Students and Scholars

Contributing to Comprehensive Internationalization

English as a Second Language Program Administration

Preparing International Student and Scholars for Study in the United States

Recruiting International Students and Scholars

Jenna Briggs, EdD

Jenna Briggs has been working in international enrollment management for the past 12 years. She currently serves as the senior director for international and graduate studies at SVSU where she oversees international recruitment, admissions, ISSS, study abroad, and the English language program in

Celebrating IEM: Mallik Sandharam

IEM Spotlight, Vol. 19, Winter Issue | Table of Contents Mallik Sundharam currently serves as the associate vice president for international enrollment management and dean of the Office of Global Services at Northeastern University. In this role, he is developing, establishing, and managing the

Meet an IEM Professional: Steve Chen

IEM Spotlight, Vol. 19, Winter Issue | Table of Contents Steve Chen is director of international relations for the School of Business at the University of California-Riverside. Where I live: Corona, California Where I was born: Beijing, China Family: Wife, son (born in 2015), and daughter (born in

Meet an IEM Newcomer: Juho Karppinen

IEM Spotlight, Vol. 19, Winter Issue | Table of Contents Juho Karppinen is assistant director of international admissions at the University of Massachusetts-Dartmouth (UMass-Dartmouth) Where I was born and where I live: I was born in Kuopio, Finland, a beautiful country, and moved to the United

Why Quality Assurance in Recruitment Marketing Strategies Matters

IEM Spotlight, Vol. 19, Winter Issue | Table of Contents By Cate Clark, Regis University Why bother with quality assurance (QA)? This is a good question and one many IEM professionals may struggle to make time for in higher education. Quality is more important than quantity. As best stated by Steve

Best Practices for Setting Proficiency Requirements in Intensive English Programs

IEM Spotlight, Vol. 19, Winter Issue | Table of Contents By Emilija Zlatkovska, University of Southern Indiana Background Data According to the 2019 Open Doors report, there are over 1 million international students studying in the United States out of which around 450,000 are undergraduates in the

Pillars of a High-Performing International Student Yield Operation

IEM Spotlight, Vol. 19, Winter Issue | Table of Contents By Mary Evans, UniQuest Best practices are powerful but only to the extent to which they are actionable. In international enrollment management (IEM), the big challenge often lies in how teams can actually execute the approaches they know make

Rethinking International Recruitment from the Inside Out

IEM Spotlight, Vol. 19, Winter Issue | Table of Contents By Andy Ray, Ohio University In order to construct a diverse and sustainable recruitment plan that can withstand ongoing global change, it is important to rethink recruitment strategies. This article centers on utilizing what is already

Comfortable Anywhere, Effective Everywhere: Best Practices in Establishing Overseas Branch Campuses

IEM Spotlight, Vol. 19, Winter Issue | Table of Contents By MJ Knoll-Finn, New York University With nearly 1.2 million international students studying in the United States, and well over 300,000 students choosing to leave the United States for all or part of their higher education, global student

Working with Agents

IEM Spotlight, Vol. 19, Winter Issue | Table of Contents By Eddie West, San Diego State University A growing number of U.S. high schools, colleges, and universities are working with international recruitment agencies to identify and enroll good-fit international students. U.S. institutions have been