Crisis Management in a Cross-Cultural Setting: International Student and Scholar Services

When a crisis hits, we often ask a series of questions: "What?" "Who?" "Where?" "When?" "How?" and then, "What now?" International educators know that responses to these questions may differ from culture to culture. Indeed, the very definition of what is and isn't a "crisis" may depend upon cultural context.

A compendium of experience and expertise from many professionals in the field of international educational exchange, Crisis Management in a Cross-Cultural Setting is an essential sourcebook, designed to prepare international educators and others to respond appropriately, expeditiously, and comprehensively to crises that befall students and scholars living and learning a long way from where they call "home."

During a crisis, advance planning and cross-cultural sensitivity can make all the difference.