Values, Cultures, and Conflicts--Resolving Conflict and Solving Problems Across the Cultural Divide
Date(s):
September 27, 2009
Event Type:
Training
Cost:
$69 (member) $99 (nonmember)
Registration Deadline:
March 1, 2009
Event URL:
The ability to recognize and appropriately respond to 'cultural' differences in conflict style is critically important in effectively managing and resolving conflicts. The practical 'four-quadrant intercultural conflict style model' developed by Dr. Mitchell Hammer provides a rich framework for increasing competence in cross-cultural conflict resolution.
Outcomes for this Webinar included:
- Understanding differences that 'make a difference' in conflict resolution through the lens of the four-quadrant intercultural conflict style model
- Recognizing differences in conflict styles of various cultural and ethnic communities throughout the world
- Learning about the Intercultural Conflict Style (ICS) Inventory
Presenter
Mitchell R. Hammer, Ph.D.
Consultant, Author, and Professor Emeritus, American University
